- Shield-King1Experienced Cover User
So has a preview before sending statements been implemented yet. VERY FRUSTRATING
- KattCFormer Staff
Hello Shield-King1
Thank you for your feedback in regards to preview before sending statements, however this has not been implemented yet. We will update the forum when we get an update from the development team.
In the meantime any other users that want to see this function implemented please do vote and comment on the idea
- Shield-King1Experienced Cover User
To me it is an obvious necessity to be able to preview statements before they are sent if you need to . An obvious option which should be standard not having to vote and then maybe get it implicated.
- Steven_MFormer Staff
Hi Shield-King1
Thank you for your feedback.
As mentioned previously the AccountRight Idea's Exchange is a way in which we can get client feedback and ideas as to what they would like implemented in the program. The ideas may be some new ideas/features the development team can look at adding into the program or some ideas that have been clients believe should be standard in the program. All ideas and investigated by the program development team. We encourage clients to vote for an idea to gage the level of need by the Community to look at implementing a particular idea ahead of others.
Once again thank you for your feedback. I have shared it with the team. - Steven_MFormer Staff
Hi Kelly81
Thank you for your feedback. We understand that not all MYOB customers are aware of or use this Community Forum. We are certainly working on changing that, as we think its a great resource. In the meantime, we currently have just over 73,000 registered users. Which we think is a considerable number. Therefore the votes by the members of this forum does help us gauge the percentages/ratio of the number of clients in the larger MYOB community that would like a particular feature / function.
Having said that, as we've mentioned in the past, the number of votes is just one of the measures we use when considering an idea and its potential implementation. We still look into the impact it will have and the feasibility of implementing it in our decision making process.
- Sharpie_Experienced Cover User
Similarly to invoices and purchase orders, it would be really helpful if we could quickly and easily view customer statements to screen before sending.
From talking to the helpdesk this evening, it appears the only current option is to 'print' the statement via Microsoft XPS document writier - which actually saves the document down, so you need to locate it to then open and view it. - LisylouCover User
Hi there, just reading comments and have noticed that this idea was presented back in 2012 and it is now 2016 and still no option to preview the Statements.
Not great for our customers or MYOB's, this is so frustrating not to mention it makes us look unprofessional when sending out incorrect Statements.
Please, please, please sort this. Pretty Please?
Lisylou
- DazedNConfusedExperienced Cover User
It was four years yesterday since SimonNZ suggested this fix...thousands and thousands of statements have been sent out since.
It shouldn't still be under consideration.
MYOB Live is about saving paper and costs.. even if you need to print one statement a month to check the statement is printing all the fields correctly - because occasionally they do not - is a cost.
There is also a need to be able to save the PDF so it can be sent as an attachment as some people, especially those who only use their IPads, struggle to open the version sent from MYOB.
Come on boffins! Get your act together and get this done!
Alison
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