Hi Suja,
Thank you for posting a detailed response as to how to workaround this problem in myob.
To assist all the other users, can you also please add to that response, that when matching they MUST select the 1st part payment. If the second one is selected MYOB will treat the invoice as completely paid. The 2 part payments are indistinguiable in description other than the dollar value. This could be easily avoided by Myob.
Can you also advise when this problem is going to be resolved. As you can tell, there are many people who have similar problems.
If it is going to be a very long way away, and considering this issue was raised and posted in February this year, with no commitment by Myob to have this fixed, I will have no alternative but to move to xero. For an extra $20 per month...I'll have no issues. And as an accountant I have no issues recommending the same to others.
I've raised this issue on so many occassions, but there is still no commitment and continues to falls on deaf ears.
The thing is...Myob you are almost there. And I've truly enjoyed seeing the progress and how useful the basics are to my business. But I simply cannot spend hours doing workarounds. Time is money.
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