Hi there,
I recently experienced an issue where my payroll was entered correctly, but the payroll officer made erroneous take home bank transfers to the staff. As soon as she realised her mistake,...
Thank you very much for the update Magni
Sorry about the frustration you've had reconciling this payroll transaction. I've done some further testing and was able to reconcile it by taking the following steps:
- Recording the payslip with the payroll clearing account set as the default account.
- Manually recorded 3 transfers from the savings account to the payroll clearing account via Banking > Transfer Funds. This shall update the balance of payroll clearing account to 0.
- Banking > Bank Transactions > click on the Description field of the 3 bank transactions, and match them to the 3 transfers individually.
Usually you do not need to reconcile the clearing account as long as its balance is 0. However if you do wish to make the payroll transaction and the transfers to be reconciled, you can do so via Banking > Bank Transactions.
Please try the method above and let us know how you go, we are happy to look into it further if there are more issues.