I was wandering if there is anyway you could create a payment received receipt with MYOB live? I can create an invoice but it doesn't say Amount Paid when printed.
Banking: Create Receipts
- El_GCover User
Hello……
Still waiting for a response
coming soon 2012!! Can this please be added.
For an otherwise fantastic accounting system, MYOB, where are your receipts?!
We are a trade business, and have quotes and invoices available in our MYOB Essentials... and no receipt option. The best we can do is send them another copy of their existing invoice with a nil balance. Doesn't look too professional.
There are a few other posts out there that had the same idea, the postings and comments I saw were from 2011 and 2012 so obviously we have all needed this for some time. There was a comment from MYOB in 2017 that a receipts function was just weeks away! Well... perhaps it got shot down way back when, as we don't have this option three years later.
MYOB, are you listening? We, your customers, need a receipts function!! We need it with the option of automatic emailing to the client when they pay their invoice and we match it to their invoice. We also need the option of an automated nice Thank You message included when the receipt is sent.
Very confusing why MYOB has obviously seen similar comments to this one, even making the promise of the receipt option coming (years ago!), but still NOTHING!! Why even bother having this page set up for ideas/suggestions from the people who actually use/test the program (and pay for it!), and then not acknowledge us, or make the amendments we so obviously, desperately want/need?!?!
I completely agree with the people requesting a receipt function. I often have to send receipts to customers, and it doesn't look professional when I have to make one up in a Word document. Not to mention time consuming.
As a Charity we have a real need to send receipts to people who make donations, sadly it is missing.
For the love of god, can we PLEASE get the ability to email a receipt to the customer once their payment has been reconciled with the bank feed? It is so frustrating, especially when you have customers who partially pay, or are paying their bill off. It becomes really hard for the customer to see what amount they paid on a particular date - and when they start to dispute (or lie!) that they've made payments, it becomes very messy to try and prove what payments they have made.
- DarrenTCover User
Yes - The inability to create a receipt is very frustrating. Not to mention, we are supposed to provide a receipt of payment to a customer once they have paid
YES. +1.
A lot of our time is reformatting and writing our OWN payment receipts.
Printing a PDF from a web interface looks very unprofessional, with buttons 'delete', menus and even bank account details in either the Payment History or Payment information windows. We end up writing a 'letter' and emailing every time, costing lots of time.
Looking at this issue, MYOB said they would implement this feature in November 2017. It has been almost 3 years. It is now June 2020 and I would have thought this was an easy task to implement (by the way I would have thought this was not a 'feature' but an 'essential').
November 2017 MYOB commented that this ability was coming within weeks - still waiting. Xero is looking better and better these days.
This is unbelievable. Is there anyone out there monitoring this thread. MYOB essentials has so many issues and none of them seem to be getting addressed. Frankly I'm over it! Will someone give us all the courtesy of answering when will receipts be available?
Just wondering when the receipt once an invoice has been paid is coming, as the post before me says it's coming soon... that was in 2017!
There doesn't seem to be a receipt button once i've taken a payment... I have to send the whole invoice and that looks confusing to the customer as it's not clear.
This question has been posted a long time ago, with the status being 'Coming Soon'. Is this feature going to be implemented? It's now 2019 and it would be great to provide clients a receipt.
- El_GCover User
OMG It’s October 2019 and still no payment receipts, for something that was promised in a couple of weeks back in Nov 2017 is pretty low.
Either let your customers that are paying good money for this product know if it is coming and when or if it is not. Then people can make a decision to either stay and wait or move on depending on their needs. But the silent treatment is very unprofessional.
So I’ll ask again. Are payment receipts for MYOB Essentials being implemented Yes or No. If yes when??
Cheers
J
Hi I like giving receipts to customers was able to do this with Myob Plus 19 .
I like to give my Customers an invoice and receipt for their records.
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