Please have a help line in New Zealand to help us fix update issues in real time!!! My customers are getting an error message when trying to view their invoices and nobody is helping me fix this ...
Reinstate a phone help line!
Doreen_P
2 years agoMYOB Moderator
Hi, BexR
Thanks for your post.
We are sorry to hear that your concern is not resolved in real-time. We will continue to strive harder to provide a seamless experience to our customers. We truly appreciate your patience and understanding regarding this matter.
With your concern, please confirm what was the error message received when your customers tried to view their invoices. Kindly attach a screenshot of the error so we can further investigate it on our end. Make sure to remove sensitive information before posting in the Forum.
Also, kindly try to send the invoice to your personal email to see if the error will persist.
Please don't hesitate to reach out if you require any further assistance.
Best regards,
Doreen
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