Automatic Allocation of Bank Feeds
I have noticed that since the last upgrade we now have deposits to our bank account being automatically allocated to open sales invoices that we have in our system. Ordinarily this would be considered a good thing because it saves time matching deposits to your sales invoices, my problem is that we operate a business where the vast majority of our invoices are prepared on behalf of other businesses and we need to know when each invoice has been paid so that we can forward the payment on to the other business. We don't have any rules set up to automatically allocate bank feeds to sales invoices so I am guessing this a system wide upgrade and I am wondering if there is a way to turn this functionality off for our business. ThanksSolved2.3KViews0likes4Comments
Bank Feeds - multiple transactions for one bank deposit - how to match?
Hello! First time poster here. I have completed a bank deposit in two parts (cash and cheques), but the deposit to the bank is one total figure. How do I select the cash and cheque transaction (to "match and approve" in "Find a matching transaction") and reconcile against the bank? Many Thanks!AinsleyCMP Tracey_HSolved2.2KViews0likes1Comment
Old Unused Bank Feeds
Hello, We registered for Bank Feeds back in 2017 but clearly haven't been using it. I am now wanting to enforce this process but how do I clear the old records? The transactions have already been offset but showing up in the feed. I clearly can't link them as already linked if that makes sense? How do I reconcile all effective now and clear to do things right in the future? Do I just reconcile current and then say they are all done in reconciliation and enter the correct balance?Solved1.4KViews0likes4Comments
Bank Feed Duplicate Download
Hello, I am assisting an organisation that has just moved to Account Right. The other day when we downloaded the bank feed, however then we realised that some of those transactions were already downloaded by someone else using the company account and reconcilied. Is it possible to delete the duplicate transactions from the bank feed, otherwise, does the duplication mean that the company file did not sync and we need to re-sync the file?? If so, once we re-sync, will the reconciled transactions dissapear? Thank you, Mikaela (I hope my explanation makes sense)Solved1.2KViews0likes3Comments
Transaction is not available for Bank Feed matching
I am tired of trying to reconcide my transactions with bankfeeds. If the transaction description don't match. My payment did not effing comes up. We have a few organisations who pay for multiple clients. This is frustrating and wastes more of my time than helping....980Views0likes1Comment
Bank Feeds
New to Bank Feeds. I have a deposit whose decription has come thru as CBA followed by the business name (eg CBA Eggs Galore Co.) I have an invoice I've done as Eggs Galore, the amount is the same but dates are different. When I click on "Find" I change the dates but it will not find a matching invoice. Is this because Bank Feeds is looking for the name CBA Eggs Galore Co. and I have the company name as just Eggs Galore. How do I get it to find the invoice?Solved810Views0likes1Comment
how to record banked cash and cheque multiple clients
Hi everyone, Hoping someone can help me out. So the other day i banked some cash and a cheque at the same time. Unfortunately both deposits were from different payers. I usually record payments/deposits through bank feeds so when I go to record ''receive payments' , I obviously can't select 2 different customers. After a bit of research I read about recording them to an 'undeposited funds' account and I understand how that works and is fine expect I can't select this option when I go to 'receive payments' as this greyed out. How do i change this so I can record correctly? Thank you for your help in advance. TashSolved780Views0likes2Comments
