Forum Discussion

Stairs101's avatar
Stairs101
Contributing User
4 years ago

how to record banked cash and cheque multiple clients

Hi everyone,  Hoping someone can help me out.

 

So the other day i banked some cash and a cheque at the same time.  Unfortunately both deposits were from different payers.  I usually record payments/deposits through bank feeds so when I go to record ''receive payments' , I obviously can't select 2 different customers.

 

After a bit of research I read about recording them to an 'undeposited funds' account and I understand how that works and is fine expect I can't select this option when I go to 'receive payments' as this greyed out.

 

How do i change this so I can record correctly?

 

Thank you for your help in advance.

 

Tash

  • Hi Stairs101 

     

    Are you attempting to select the Undeposited Funds account from the Receive Payments window generated from the Bank Feeds>>New>>Recieve Payment option?

     

    If so, you want to close that window and generate the window from Sales>>Receive Payments. This will allow you tick the Undeposited Funds option so that you can mark that transaction to go through to the Prepare Bank Deposit/Undeposited funds account. Once you have processed that Prepare Bank Deposit including those payments you can use the Find function to match to that bank deposit transaction.

  • Hi Stairs101 

     

    Are you attempting to select the Undeposited Funds account from the Receive Payments window generated from the Bank Feeds>>New>>Recieve Payment option?

     

    If so, you want to close that window and generate the window from Sales>>Receive Payments. This will allow you tick the Undeposited Funds option so that you can mark that transaction to go through to the Prepare Bank Deposit/Undeposited funds account. Once you have processed that Prepare Bank Deposit including those payments you can use the Find function to match to that bank deposit transaction.

    • Stairs101's avatar
      Stairs101
      Contributing User

      Thank you for your reply.

       

      I had to sort it out before your reply so went ahead and did it how I thought it was meant to be done.  I am not sure if I did it your way but I will check and rectify if needed.

       

      The invoices are marked as paid and the bank feeds transactions is no longer there so hopefully I have done it right!

       

      Thanks again Steven