Issue Regarding Payroll Payments Not Reconciling
I'm currently in the process of reconciling the bank accounts for a new company we've recently purchased. I ran into an issue when trying to reconcile payroll payments where the payroll journal won't appear in the bank transactions tab at all, and therefore won't allow me to reconcile it to the correct payment.I've dug into the MYOB forums and any posts/articles I can't find anything that's been able to fix the issue so far. Does anyone know what the issue may be or what steps I may be able to follow to fix said issue.New Payroll Feedback
Hi there, Not sure where to post this but I would like to post some client feedback IR345 - the old PDF printout on a monthly basis was invaluable for clients. I have had several clients ask me where to find this and I have to direct them to the employer deductions report. This needs to be made clearer so clients can access it Payslips - I have some clients who like to printout or save all the payslips as a PDF. Now they have to download them individually. It would be great to reinstate the bulk download please Payslips - one client noted the payslip download file now just says payslip, it does not state the date of the payrun anymore which was a timesaver when saving the file Leave Report - it would be great to have the option to include accumulated leave in the leave report in an additional column, and perhaps their usual weekly hours to understand the impact of the weeks Payrun - it would be great if the option was reinstated to email the payroll email address a copy of the payslips for filing, as well as the employees when doing a payrun Thank you, Robert1.2KViews21likes10CommentsEmployee Headcount Report
We have been asked by our auditors for an Employee Headcount Report as at a particular date (eg. 31 December 2022). Is there a report that will show this easily? The alternative that I have considered is to run a report of Employee Cards and select the Start Date & Termination Dates for everyone in the system and manually work out who was an active employee at the required date, but wanted to know if there is an easier way? There is no employee data that is being requested - it is simply total number of active staff at a particular date and whether they were full time, part time or casual. ThanksSolved411Views0likes1CommentUnscheduled payroll for four deactivated employees & impact of STP
Hi team, we have to process an unscheduled payroll for four deactivated employees to amend a payroll for Q2 FY 2022. But when we file it for STP we get this error message for three employees. (Pls see attached) Appreciate your assistance on this. Thank you!MYOBB Pay slip - Logos, annual salary for casuals
Hello Community! 🌐 We've got some exciting updates to share with you! In our constant drive to improve, we've launched a new feature that allows customers to inject their branding into MYOB Business payroll AU. Now you can add a personal touch to employees' pay slips by incorporating business logos in "Brand Settings". It's a long awaited way to give pay slips a more professional and customised feel. Wondering how to get started? Here's a step-by-step guide to assist you in how to add a company logo to a pay slip. 👉https://help.myob.com/wiki/x/Px3lBQ That's not all! We've taken steps to simplify things for casual employees. By stopping the annual salary from showing on casual employees' pay slips, we hope to make understanding earnings more straightforward and precise. We're so grateful for your continued support and participation in our community. We remain dedicated to unleashing your business potential.460Views0likes0CommentsPayroll cannot process - Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b.
I am trying to process payroll, it needs to be finalised today. The following error message keeps coming up. Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b. Please help!Paid an employee with 2 payments - rerun doesn't record split payment transactions
Hi, I did a payrun recently where one of the employees had an incorrect amount of tax withheld. They are under 18 & should have had no tax deducted from their pay but I didn't notice this & paid them the net amount. After finding my error I reversed their pay & reran it, setting the tax withheld amount to 0 & then paid them the balance they were owed. During this 2nd payrun I forgot to set them up with a split pay so the transaction recorded had the full amount instead of the 2 amounts I actually paid. So, as per instructions from similar posts, I reversed this again, set up the split payment & then reran the payrun. When I downloaded the bank file (to record the payment transactions but not actually pay again), I could see the aba file had the 2 split payments. However, when I went to match the first bank transaction amount, only the total amount (sum of the 2 split payments) was available for matching. Any suggestions on how to get past this? Thanks NickySolved