Recent Posts & Replies
Error -25: Invalid amount
I was trying to import purchase order. I was successful yesterday but not today. I am trying to figure out what is error-25. is. {} Co./Last Name First Name Addr 1 - Line 1 Addr 1 - Line 2 Addr 1 - Line 3 Addr 1 - Line 4 Inclusive Purchase No. Date Supplier Invoice No. Ship Via Delivery Status Item Number Quantity Description Price Discount Total Job Comment Journal Memo Shipping Date Tax Code Tax Amount Freight Amount Freight Tax Code Freight Tax Amount Purchase Status Currency Code Exchange Rate Terms - Payment is Due - Discount Days - Balance Due Days - % Discount Amount Paid Category Order Received Billed Location ID Card ID Record ID GRANSASSO Gusto Clothing & Design Pty Ltd 212 St Kilda Rd St Kilda VIC 3182 X 128 9/09/2024 2408975 P GS57144/23215/50.530 1 CREW L/SLV $89.00 20% $71.20 Purchase; GRANSASSO 17/09/2024 FRE $0.00 $0.00 FRE $0.00 O EUR 0.6 2 0 60 0 $0.00 1 0 Location1 GRANSASSO 165
Connection error
I have had a Connection error. The screen states We're sorry, but something has interrupted AccountRight and you'll need to restart. I have done all the things it says to do including, restarting Myob, restarting my computer, restarting my modem. I have spent about 3 hours on the phone with MYOB support and still cannot get onto MYOB. Any more suggestions?
Bills direct debited
I have several supplier bills that are direct debited from my bank account monthly. I have set them up as a repeating monthly bill for each supplier. I have tried a few different settings to get them to be marked as paid on the day it is created by MYOB. Is there a way I can set this so I don't have to go back every month/quarter to manually record a payment for each of these bills? Thanks :)MYOB Timesheet import
Hi everyone, I’m reaching out for some assistance with an issue we’re experiencing related to our MYOB timesheet export. We’ve implemented a temporary solution for exporting timesheets before our full integration with MYOB is complete. However, we’ve encountered a problem where duplicate hours are appearing when importing records into MYOB. We’ve tested the records in our test environment, and everything seems to be working fine there. This issue only arises when our clients import the data into their MYOB systems. Could anyone provide insights on what might be causing this issue? What should we check on both our end and the client’s end to resolve this? Additionally, is there a way for us to access logs as an admin to help diagnose and resolve this problem? Any suggestions or troubleshooting steps would be greatly appreciated. Thank you in advance for your help! Best regards, Baramee
Job Activity Report not including all expenses
When I run the Job Activity (Summary and Detail) Report - it does not pick up one of the expense accounts (wages and salaries) except for one employee. However, it does pick up associated expense accounts (superannuation and allowances) for ALL employees. I have been using this report for years with no problems. I have cleared the cache in the local app data file. Can you please suggest another solution.
Jobs / Cost Centres
Our system has been set up to use "jobs'", but I think that I it should have been cost centres used, leaving the jobs to be used for a different purpose. Is it possible to edit the existing data in the background to add the "cost centre"code to the transactions ( ellectroniically ) ?
Link different bank accounts to different invoice templates
Hi there My business [one ABN] trades under 2 business names and I have a different bank account for each. I can't work out how to change the bank account details in the second template that I set up. Can anyone offer directions on that? Thanks PeteMYOB - WooCommerce Variances
Hey All, I am creating a new website and looking for a solution to a problem. I have products that come in different sizes and colours and have had to create them as separate items within MYOB but now on the website I want to have them setup as variances so users can select the item then a size and or other variants of the same product. How can I achieve this do I need to setup new products in a different way? Thanks for your help.
Receivables Reports not running
Hi, One of our clients is having issues running any of the sales reports. Particularly the Unpaid Invoices and the Receivables reconciliation with tax report. We have cleared Cache as instructed on other threads. The system is telling us to contact MYOB but there is no easy way to do this. Please assist.
Bank Feed Issues
When using AccountRight MYOB via the web portal or my PCB, I always get the same message when attempting to click the Add a Bank feed button. The resulting page displays a message "Access denied Setting up bank feeds is only available to business owners and administrators". Note that I am the business owner and administrator on the account and am listed as such in my.myob AccountRight, I am logging on with the same and only registered email address and have always been both the owner and administrator since starting my AccountRight product, since 2007. How do I get Create Bank Feeds to work for me? I have called and spoken with a MYOB consultant and she could not fix it. She raised a case however I have not herd anything back. I currently have 3 accounts linked using bank feeds that was set up years ago, so it has worked in the past. Is there a limit to how many accounts i can link to bank feeds?Missing several days of bank feeds
Hi there, I am missing transactions from the 8th, 8th and 9th September from our visa card feed. I have waited for a few days thinking the system will "catch up". But it is now 16th September and they have still not arrived. Can someone please look into this and get these fed into our system. cheers SarahDiscount for early payment MYOB Business Pro
Hi there, I'm using MYOB Business Pro. I'm wanting to know if there is a way to give a discount for early payment of invoices. I provide my invoices straight from MYOB and would like to give a 5% for early payment. I'm currently doing this manually however this obviously means an extra layer of work. Any help would be appreciated.payroll reports including jobs
I am trying to run a report for a monthly wage for staff at each of our job/store. The one I attempted to get was job activity with wages & salaries and super (Attached is the report) The report gives the wrong figure as it doesn't include all the wages & salary amounts but included all the super amounts.Timesheet Import dropping first day
I have started using the timesheet import feature in Accountright. We import the timesheets normally, but each week the first day of the period is missing from each employees pay run. For example, a Mon-Fri week will have accurate and consistent data, and import successfully. But the hours for Monday on each employees pay run is missing every week. Is there are a cause and/or solution to this? Thanks!Foreign income + AU
We have an Employee who is on a work visa for period of 4 years and is originally from our Japan office (so I guess similar he is here on a secondment) - we pay part of his salary from Australian office office and he also receives an income from Japan office + social security in Japan. As he gets taxed on both his overall income AU + Japan, I would potentially like to increase his PAYG on his fortnightly pay to cover salary (including part paid from Japan office) see attached an example; Anyone with some suggestions of how I would get around this ? thanksitem sales report
I want to print off a list of all the sales for an item to provide names for an upcoming event. The report shows none whereas I know that I have sold 30 items and need to list our the names. I have no staff but the report seems to be filtering on all staff. I can get a list from a trial balance but no option to print it. Any ideas on how i can get that info. Worked ok using 19.6
