AccountRight: Payroll

Discuss any issues with payroll and staffing.

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Can't find the superfund in MYOB record
I can't find my employee's superfund in the list of funds when I record the employee's card. This is my employee's superfund. I can't find it in the list of superfund in MYOB. If I pay sup...
D_Jade
13 hours ago
superfund
2Views
0likes
0Comments
Base hours not reducing when paying AL or PL
when paying AL or PL the base hours are not being reduced, yet their is a tick. How to fix this ?
Chellie22051
15 hours ago
17Views
0likes
6Comments
Payroll tax report - browser version AR Live
Does anyone know where I can find the Payroll Tax report in the AR Live browser version? I can find it in the desktop version but have an employee that uses the browser version only, and we can't lo...
PerfCents
17 hours ago
8Views
0likes
1Comment
Unable to edit standard Super fund details
One of the existing super funds (not self-managed) has merged with another and the ABN and USI have changed, the name has remained. I am unable to edit these details as it is greyed out. Apart fr...
AngelaDot
4 days ago
superannuation
9Views
0likes
1Comment
STP recorded as an Update Event instead of a Pay Event
Hi, I ran our usual payroll for our staff for the week ending 26/10. However, the following day, my collegue ran an additional pay run for a single employee that had been missed from the run. T...
Solved
Uniquip
4 days ago
1.1KViews
0likes
12Comments
Employees corrupt card file
I have 2 employees, who's cards I cannot open - please can someone run the required script over to fix? Thanks
Solved
Katy2
4 days ago
196Views
0likes
7Comments
Flare Benefits
How do I stop offering Flare Benefits to new employees?
Solved
JennyPTA
4 days ago
52Views
1like
6Comments
STP not allowing me to process
Hi I use the MYOB account right software, when i do a pay run and try to process it comes up with the below error, Never had this issue ever so not sure what is happening or how to fix. I hav...
Jason87
4 days ago
12Views
0likes
1Comment
Reversed super payment does not reconcile
Hi, I followed the steps for reversing a super payment due to 1 employee's payment being rejected, then when I reprocessed the successful contributions it is not showing the correct total amount...
Sue_new_2_forum
4 days ago
8Views
0likes
1Comment
If using MYOB to email, how is Payroll confidentially protected if it is sent from generic email, for replies etc?
Hi, If we turn on Emails > Send Emails Using Account Right, how does that work for Payroll. Normally I send Payroll Advice from my management email, which would also be the reply email if sta...
nduro
4 days ago
17Views
0likes
3Comments
Discrepancy between payroll activity summary and GL account
Hi, There is a discrepancy between payroll activity summary and wages and salaries general ledger. Net activity in GL and total wages in payroll activity summary has an discrepancy. Can I know why t...
Hiruni
4 days ago
Desktop
16Views
0likes
1Comment
Unable to open Employee Card
I am unable to open one employee card. Keep getting error "Somethings gone wrong Accountright needs to close". Looking at previous support posts, it appears a script will need to be run on our file...
Solved
Jessica_Bishop
4 days ago
118Views
0likes
15Comments
Employees missing from list for employee terminations
There are employees missing from list to be able to enter termination information.
Kim_Green123
5 days ago
16Views
0likes
3Comments
Payment/authorisatin to Superfund
I have an employee who is with Australian Super. Under the Super Funds list in MYOB it is shown with the USI of STA0100AU (per ATO portal as his Stapled Fund). When I process via 'Pay Superannua...
Marts1
5 days ago
7Views
0likes
1Comment
Rehiring employee
Hi, i had a full time employee who wanted to change from full time to casual. i did final pay and unused holiday/ long service payout “upon termination”. Instead of upon service by mistake. So i had...
yoshu
5 days ago
10Views
0likes
1Comment
Superannuation not processing
We have a staff member who's superannuation will not process. We receive a message stating fund no longer receiving (see attachment) Checked "Super Fund Lookup" using ABN and can see no contributio...
Carmen4
5 days ago
11Views
0likes
1Comment
How do i repay an employee that's been over taxed
Good afternoon, I have an employee that moved to Salary Sacrifice arrangements 2 weeks ago. I've realised today that the box for exempting PAYG is not ticked (must not have saved properly at the ...
Belinda15
5 days ago
17Views
0likes
2Comments
payroll period dates
my pay week runs Wed to Tues and I pay on Wed. Every week I have to change the "pay period start" date and "pay period end" date. Surley there is some sort of setting that can make myob remember t...
lyndor
6 days ago
353Views
0likes
3Comments
Change of Payroll Day
Hello, Can anyone please tell me how to change the date on the timesheet page as we have changed our payday from Friday to Thursday. And I can not find anywhere any info on how I change the week da...
Solved
Robyn663
6 days ago
58Views
0likes
6Comments
Payroll issues in STP2 ATO Reporting
Hi, I just completed payroll for 67 employees (all timesheets), which I spent under an hour working on. When trying to report to the ATO the screen span for ages, then I got a message to say that I h...
hcpfinance
6 days ago
36Views
0likes
5Comments

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