Warning – watch out for fake (spam / phishing) emails pretending to be from MYOB
UPDATE: Please scroll down for new comments with important updates. Hi all, We’ve learned that some clients have received emails containing fake invoices that direct people to a website where malware may be installed on their computer. Here's an example of what one of these fake emails looks like. Notethat it was sent from one of the following email addresses or domains: noreply@myob-australia.com noreply@myobaustralia.org noreply@myobnetwork.com noreply@financialaccountant.info noreply@myobemail.com agustin.lopez@pasquel-hermanos.com noreply@app.myob360.com nonreply@apps.myobexpress.com noreply@apps.myob-online.com @skinpired.co.uk @sage-one.net @myobcenter.com account@craftedeals.com.au lionhotelshropshire.co.uk innowood.com enabling.net Or another non myob.com email address They will show a non-MYOB link when you hover over the link Below is a copy of the known fraudulentlinks: hxxp://runrelays.com/invoicelist.php hxxp://url1027.ravnzone.com/link/8214657b6fff8305bec2d77943383aeb hxxp://url0510.bornocare.com/link/ hxxp://ifihadtwolives.com/process hxxps://arednfound.com/invoicelist.php hxxps://hms-group.us11.list-manage.com/track/click?u=68b4cd8940c89334dc9a72421&id=e3514044c9&e=d2cee9eb72 Here's what a real MYOB email looks like.: (Note that it was sent from AccountRight@apps.myob.com and hovering on the link shows that it starts with http://links.apps.myob.com) We strongly recommend not clicking on links in messages that come from strange or unrecognised email addresses. We’d also like to remind people to ensure they have good anti-virus protection installed, make sure their software is up-to-date and they have firewalls in place. We have alerted the relevant authorities about this scam and we are actively working with them to block the websites in question. Here are some tips to protect yourself against fraudulent emails: Only open emails from email addresses that you trust. Legitimate invoices from MYOB small business products will only come from accountright@apps.myob.com or noreply@apps.myob.com Check that any links are valid before clicking on them. Links from genuine MYOB emails to external sites will always start with links.apps.myob.com. Ask yourself if you expected to receive the email. Check it against previous emails from the same company. Does the email address, design and style of writing match what you usually receive? Use common sense. If you’re not sure, use an external method of communication (such as a phone number from the company’s website) to contact the company that sent the email. If you are unsure whether an email message from MYOB is genuine or if you’d like further clarification, you’re welcome to post on the MYOB Community Forum.Warning - Watch out for fake MYOB Support sites
Hi everyone, We’ve been made aware of some of our clients falling prey to a scam, that involves companies impersonating MYOB Technical Support. Client often arrive at these sites through a Google search, and contact them. Once in contact with representatives of these sites, clients are asked to give team viewer access of their workstations to these representatives and later asked to pay a fee for support. To ensure you are in fact on our genuine website, just double check which website domain you are on as on your web browsers address bar as shown below: We recommend Clients to visit https://www.myob.com and navigate from within the portal to get additional information about our products, services and support. Our Technical Support number can be found on: https://myob.com/contactus For all your support needs, we encourage you to use thisForum or our extensiveonline Helparticles. We have a dedicated team of MYOB Support Specialists (MYOB Moderators), and some very generous community members who are always happy to assist with your queries. Here are some examples of fake sites:100,000 registered members!!
1 MIN READ Hi all, 100,000 Registered Members!!! What a fantastic way to kick start 2017!!! Hope you all had a wonderful break and a great start to the new year! I’ve been away from the forum and Australia for the past five weeks. Had to have an extended break due to some unforeseen circumstances. Exciting to come back to this mega milestone!! It is fantastic to see that the community has been busy helping each other during this time. Especially wonderful to see the support that we’ve received from our amazing partners. Thank you to our top contributors of 2016 - ronatbas, TonyLane, Mike_James, DuncanS and gavin12345. A special thank you toronatbas, DuncanS, Julie_A_C, Mike_James and jenniek for being the top contributors in supporting the community during the holiday season. I'd also like to take this opportunity to congratulate Renae Petersen (CloudMindAcc) on earning the Ultimate Partner rank on the forum. A massive thank you from the Social Support team at MYOB for taking the time to share your knowledge and expertise. We love your work, Renae! We have a lot of exciting new product releases and updates planned for you in 2017. I look forward to sharing these with you via this forum. As always please do let me know if you need any help with getting the most out of the community or have any suggestions on how we can further improve the forum. #SimplifySuccess #LoveYourWork Suja Pillai Social Support and Community Manager MYOB Australia Pty Ltd
Resolved! Customers unable to access - MYOB Business and AccountRight Browser - 01/03/24
1 MIN READ We have identified an issue impacting customers’ ability to access MYOB Business and AccountRight Browser products. Our teams are urgently investigating this issue and are working hard to resolve it as soon as possible. To receive updates, visit: https://status.myob.com/
