Forum Discussion

houseofharvey's avatar
houseofharvey
Cover User
3 years ago

2022.8

Today had an auto upgrade to 2022.8 on my server ( i'm not on line, a turtle can go faster than the nbn internet speed in my town + my data file is 1.6 gig ). upgraded my data file to 2022.8 all working . after doing entries all day just reveived error lost conection to my server. checked back end of server all good no prblems. closed myob on reopening couldn't find data file.copied the file from myob libary and tried to open on a pc  so i could do a backup and reinstall on server but myob tries to upgrade the already upgraded file and says it has to close. any ideas????? can restore backup file from previous day and loose a day reentering what has been lost ( who pays for that????). Why cant MYOB do auto incremental  backups ??????? HELP guru's

  • gavin12345's avatar
    gavin12345
    Ultimate User
    3 years ago

    Hi houseofharvey 

     

    Just a thought - when auto updates were introduced for SE, many users reported (and acknowledged by MYOB) that custom Library locations were inadvertently reset to the default location. I would certainly hope that by now the bug would be fixed.

     

    However with MYOB you never know - the company file you were working on may have been in a custom Library location, and the company file you opened after the connection issue might be an older copy in the default Library location. This could explain the missing transactions. 

     

    If you have set a custom Library location, I suggest you check there for the file you were working on. Or perhaps do a search for all .myox files and examine those that are found to see if you can locate and identify the one with the transactions. Use Open rather than the Recently opened list when searching for a file.

     

    Regards

    Gavin

    • houseofharvey's avatar
      houseofharvey
      Cover User
      3 years ago

      Hi Gavin, Data files or in the default locations. contacted MYOB and they told me to restore 2022'7 file and not up grade it as 2022.8 has a problem. restored 2022.7 file last backup so already had lost a day of data entries. worked ok for about 3 hourd then came up with the had to close message , tried to reopen and can't find file message.if a do a reinstall it now tells me to upgrade and gives me no option it's 2022'8 and the it comes up with this error

      AccountRight Application Error Report
      =====================================
      Application Version: 2022.8.24.7117
      Application File Version: 2022.8.24.7117
      Incident Id: 06462b52-64af-401c-83f6-d2d71d5c7b93
      Time: Saturday, 17 September 2022 11:05:06 AM

      Code:
      System.Data.SqlServerCe.SqlCeException


      Message:
      Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePath.myox ]


      Stack Trace
      ----------------------------------------
      1 : System.Data.SqlServerCe.SqlCeException
      ----------------------------------------
      System.Data.SqlServerCe.SqlCeException: Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePathsDoCompanyFileUpgradeException(Exception e) +0x93
      at Huxley.UI.Forms!0x060000af!MYOB.Huxley.UI.Forms.Users.UserLogin.CheckIfDatabaseNeedsUpgrading(Int32& locatorPortNo, IHuxleyConnectionInformation& databaseInfo) +0x5c
      at Huxley.UI.Forms!0x060000ae!MYOB.Huxley.UI.Forms.Users.UserLogin.ProcessLoginAttempt() +0x0
      at Huxley.UI.Forms!0x060000ac!MYOB.Huxley.UI.Forms.Users.UserLogin.btnOk_Click(Object sender, EventArgs e) +0x0
      at System.Windows.Forms!0x06000e1d!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
      at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
      at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
      at System.Windows.Forms!0x06000f04!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
      at System.Windows.Forms!0x06000f14!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
      at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
      at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
      at System.Windows.Forms!0x0600572a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
      at System.Windows.Forms!0x0600572d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
      at System.Windows.Forms!0x06002df3!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
      ==========
      MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
      MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
      MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.8.24.7117, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a647a0d59f36434fa2ee2c1db6c50576; A:1
      MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:543c9eec2a3d4078aab81f89e0020776; A:1

      ----------------------------------------

      have had MYOB for 25 years and it has cost me a fortune in lost hours with upgrade glitches.

      HELP!!!!!!!

      • houseofharvey's avatar
        houseofharvey
        Cover User
        3 years ago

        Hi Gavin, Data files or in the default locations. contacted MYOB and they told me to restore 2022'7 file and not up grade it as 2022.8 has a problem. restored 2022.7 file last backup so already had lost a day of data entries. worked ok for about 3 hourd then came up with the had to close message , tried to reopen and can't find file message.if a do a reinstall it now tells me to upgrade and gives me no option it's 2022'8 and the it comes up with this error

        AccountRight Application Error Report
        =====================================
        Application Version: 2022.8.24.7117
        Application File Version: 2022.8.24.7117
        Incident Id: 06462b52-64af-401c-83f6-d2d71d5c7b93
        Time: Saturday, 17 September 2022 11:05:06 AM

        Code:
        System.Data.SqlServerCe.SqlCeException


        Message:
        Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePath.myox ]


        Stack Trace
        ----------------------------------------
        1 : System.Data.SqlServerCe.SqlCeException
        ----------------------------------------
        System.Data.SqlServerCe.SqlCeException: Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePathsDoCompanyFileUpgradeException(Exception e) +0x93
        at Huxley.UI.Forms!0x060000af!MYOB.Huxley.UI.Forms.Users.UserLogin.CheckIfDatabaseNeedsUpgrading(Int32& locatorPortNo, IHuxleyConnectionInformation& databaseInfo) +0x5c
        at Huxley.UI.Forms!0x060000ae!MYOB.Huxley.UI.Forms.Users.UserLogin.ProcessLoginAttempt() +0x0
        at Huxley.UI.Forms!0x060000ac!MYOB.Huxley.UI.Forms.Users.UserLogin.btnOk_Click(Object sender, EventArgs e) +0x0
        at System.Windows.Forms!0x06000e1d!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
        at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
        at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
        at System.Windows.Forms!0x06000f04!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
        at System.Windows.Forms!0x06000f14!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
        at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
        at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
        at System.Windows.Forms!0x0600572a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
        at System.Windows.Forms!0x0600572d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
        at System.Windows.Forms!0x06002df3!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
        ==========
        MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
        MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
        MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2022.8.24.7117, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a647a0d59f36434fa2ee2c1db6c50576; A:1
        MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:543c9eec2a3d4078aab81f89e0020776; A:1

        ----------------------------------------

        have had MYOB for 25 years and it has cost me a fortune in lost hours with upgrade glitches.

        HELP!!!!!!!

         
         
         

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