Forum Discussion

ScottL28's avatar
ScottL28
Cover User
11 months ago

AccountRight Premier v19.16

Hi

 

I am trying access an old MYOB file but I don't know thw password.

I have User ID: Administrator and leaving the Password blank but says invalid.

Is there a way I can log into this file to reteive some data?

  • Liz_A's avatar
    Liz_A
    11 months ago

    Hi ScottL28 

     

    If you need this fixed urgently then a third party called FGH Tables can do it for a fee.

     

    Cheers

    Liz

  • Liz_A's avatar
    Liz_A
    Valued User
    11 months ago

    Hi ScottL28 

     

    If you need this fixed urgently then a third party called FGH Tables can do it for a fee.

     

    Cheers

    Liz

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi ScottL28, 

       

      Thanks for posting your concern in the forum. 

       

      I'm sorry to hear about your difficulties accessing your file. As the User ID Administrator's default password is empty, it's likely that someone already added a password. I recommend trying to recall what password was set for the Administrator or log-in with a different User ID that has Admin access. If are still unable to log in. You can follow what Liz_A has mentioned or live chat with a MYOB.

       

      Feel free to create a new thread if you require any other assistance. 

       

      Thanks,
      Genreve

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