JeffHarsh
11 months agoContributing User
Cannot log in - Backup in Progress
Hello,
Please help urgently
I have tried multiple time to log in this morning & keep getting the same message.
Back up in progress
this complany file is currently backing up
you can sign in once the back up is completed
Thanks, Max.
HI JeffHarsh,
Thank you for your post.
We are sorry to hear about your experience when you logged in to your account. I have set your company file back to active. Can you please try to log back in? You should be able to access your file.
If you still need assistance with this, please feel free to create a new post. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel