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Neil1954's avatar
Neil1954
Cover User
3 years ago

Closing off 2 financial years

I am trying to close off the 2020 financial year and the 2021 financial year. When i close off 2020 and back up the zip file everything looks fine. But when i go back in to close off 2021 it comes up...
  • Yanike_S's avatar
    3 years ago

    Hi Neil1954 

     

    Thanks for your post. This is how you usually do this: Close the financial year. To close multiple financial years, you can repeat the described process to close multiple years (doing it one year at a time).

     

    If this is what you are doing, could you please clear the AccountRight Cache. If the issue persists after this, can you check what financial year your file is currently in? Setup>>Company Information>>Current Financial Year and send me a screenshot of the incorrect message?