Forum Discussion

digiroad's avatar
digiroad
2 years ago

Confirming company file - Error

Hi There   I tried to log in into my company profile and I got the error message   "Unable to connect to the online confirmation service. You may not be connected to the internet, or your comp...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi digiroad,

    You're very welcome. Feel free to post again if you have further queries and one of us will be happy to help you!

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
    Regards,
    Earl 

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi digiroad,

Thank you so much for your detailed post and welcome to the Community Forum!

I'd be glad to help you with this. I've sent you a private message to help resolve this matter. Please take a moment to check your inbox.

Looking forward to hearing from you soon!
Regards,
Earl

digiroad's avatar
digiroad
2 years ago

Hi Earl,

 

I sent you a private message last Friday. Please kindy check the information and help to resolve the matter asap. 

 

Regards,

Perry

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi digiroadm

    I just want to check if you received the License File that was sent to your Email?

    Looking forward to hearing from you soon!
    Regards,
    Earl

    • digiroad's avatar
      digiroad
      2 years ago

      Hi Eal, 

       

      I received the License file and have completed the confirmation process. 

       

      Your assistance is very appreciated. 

       

      Regards,

      Perry 

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 years ago

        Hi digiroad,

        You're very welcome. Feel free to post again if you have further queries and one of us will be happy to help you!

        If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
        Regards,
        Earl 

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