Unable to confirm company file
Using older version of MYOB Basics AU but Unable to confirm company file yet again.
Version: 2013.1.15.2188
File Version: 2013.1.15.3016
Forum Discussion
HI Gentles
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.
I understand that you wanted to confirm your company file. In this matter, if the online confirming, phone number does not work and confirmation window asks only for a confirmation code, you can check on this link: https://confirmation.myob.com/confirm and enter your serial number and company file code.
If this option did not work or the confirmation window and requires you to upload a license file. Please send a Private Message with this details.
- Serial Number
- Full name
- Email Address
- Company Name
I'll wait for your response.
Thanks,
Cel
2 questions:
1. I have the Product Serial Number OK but I don't understand what the "Company File Code" is. please explain where/how I find it
2. How do I "send a Private Message"
HI Gentles
Thank you for getting back to us and provide an update on the issue. And thank you so much for your patience. We have granted you an access to our private message. You can now start sending the details through our private message so we can assist you with your concern.
You can access your private messages when signed into the Community Forum by clicking on your avatar on the top right-hand corner of the window > select the envelope icon.
or Just click on the highlighted word Private Message.
Waiting for your reply
Thanks
Cel
