Forum Discussion

Gentles's avatar
Gentles
Contributing Cover User
2 years ago

Unable to confirm company file

Using older version of MYOB Basics AU but Unable to confirm company file yet again. Version:  2013.1.15.2188 File Version:  2013.1.15.3016    
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi Gentles 

    Thanks for letting us know that your problem is now resolved. Feel free to post again, we are happy to help. 

     

    There might a possibility that the file needs to be activate again within 60-90days (about 3 months)   



    Regards,
    Earl

Gentles's avatar
Gentles
Contributing Cover User

Thank you, yes this has fixed the issue and I'm now able to continue using my MYOB..

 

Will this reoccur into the future or is this a one off?

 

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Gentles 

Thanks for letting us know that your problem is now resolved. Feel free to post again, we are happy to help. 

 

There might a possibility that the file needs to be activate again within 60-90days (about 3 months)   



Regards,
Earl

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