MYOB not responding

Question

Our Myob has been playing up the last couple of days with - Not responding&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Application error&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Asking if we want to retry or cancel&nbsp;Using MYOB from desktop and online the same thing is happening.&nbsp;Have logged out and tried logging back in with nothing happening as per attached file

terrie2 · Answer

This is the error we are getting. The internet is working&nbsp;

janetsa · Answer

Same here. Internet is working but it is not responding. Can't get through on the phone.&nbsp;Would be good to see something on their status page.

chrismyob · Answer

Hello&nbsp;Terrie2&nbsp; and&nbsp;JanetSA&nbsp;
&nbsp;
If you are getting the error message "Unable to connect" popping up there are a few things that you would be able to do to try and resolve this message which ranges from excluding AccountRight from the security software to checking the internet TLS settings.&nbsp;
&nbsp;
I have linked our Help Article on the unable to connect message which contains the above-mentioned as well as more surrounding this issue.

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MYOB not responding

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