Forum Discussion

4014's avatar
4014
Contributing User
11 months ago

opening myob - states backup in progress

Hello I am  unable to login to MYOB due to the error message 'Backup in progress This company file is currently backing up You can sign on once the backup is complete.' The backup appears to be ...
  • Leneth_A's avatar
    Leneth_A
    11 months ago

    Hi 4014, 
     
    Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. 
     
    I have checked your account using the email address associated with it and I have arranged to reset your company file back to active for you. We do recommend closing your AccountRight software and reopening it before reviewing the company file. 
     
     
    Let me know how this goes and if we can provide any further assistance here on the forum. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,   
    Leneth

Leneth_A's avatar
Leneth_A
Former Staff
11 months ago

Hi 4014, 
 
Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. 
 
I have checked your account using the email address associated with it and I have arranged to reset your company file back to active for you. We do recommend closing your AccountRight software and reopening it before reviewing the company file. 
 
 
Let me know how this goes and if we can provide any further assistance here on the forum. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,   
Leneth

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