Forum Discussion

GM1's avatar
GM1
Contributing User
22 days ago

Accountright Bank Reconciliation-Weird transactions

Has anyone come across weird transactions in there bank rec?

I reconcile our bank account every Monday.  Last week was like no other, reconciled as per normal.

 

Today, i went to reconcile my main bank account and there is 8 pages of unreconciled payments dated from 15/4/19 to 1/10/24 appearing for the first time???

 

HELP, has anyone come across this?

 

It is not just one bank account that is affected!

  • Roystons's avatar
    Roystons
    Contributing User

    I have the same problem, just this morning. I've come in to about 20 transactions from March 2022! I'm assuming I can just "hide" them but came on here to see if there was an issue or fix happening first.

    Hopefully MYOB can respond today. 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator

      Hi Roystonsand GM1,

       

      Transactions in reconciled accounts are ledger transactions, so they should appear in all relevant areas of the application. I recommend checking the "find transaction" window to ensure there are no duplicate transactions recorded. After this, you can follow the steps outlined in this discussion and then try to reconcile again.

       

      Let us know if the issue persists or if you need any other help.

       

      Thanks,
      Genreve