Hello,
It sounds like there might be a discrepancy or a date issue with your bank reconciliation. Here are a few steps you can try to resolve this:
Check the Date Range: Ensure that the date range for your reconciliation is set correctly. Sometimes, transactions might not appear if the date range is too narrow.
Review Previous Reconciliations: Verify if there were any errors or missed transactions in previous reconciliations. You might need to undo and redo the reconciliation for the period in question.
Edit Reconciliation Information: If you have reconciled with the wrong ending date, you can edit the information by clicking the “Edit info” button on the reconciliation page.
Check for Cleared Transactions: Ensure that all transactions have been marked as cleared in your bank register. Sometimes, transactions might not appear if they haven’t been marked correctly.
If you can share the attached copy of your bank reconciliation for 30/6/2024, I can take a closer look and provide more specific guidance.
Hope that helps.
