Electronic clearing not showing in Reconcile Accounts
Hello
I'm going through and reconciling the usual accounts such as PAYG, Super, Trade Debtors/Credits etc but for some reason the Electronic Clearning account is not showing up and therefore not allowing me to reconcile. I have always reconciled these type of accounts as best practice. I can't seem to work out why this account as well as Undeposited Funds account won't show up. Is anyone able to shed any light on this?
Thanks
Hi ReneeL01
Can you please check if the Electronic Clearing account and Undeposited funds account have been marked inactive as this will stop them from appearing in dropdown lists for selection.
You can check this in Accounts>>Accounts List>>open the account and make sure the Inactive Account box is not ticked.
Fingers crossed this is the cause of your issue. Please do let me know how you go.
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