Forum Discussion

Viz19's avatar
Viz19
Experienced Cover User
2 years ago

Fast Transfer processed incorrectly

Hi,   An MYOB Fast transfer was applied to incorrect client, how do I rectify & apply to correct client. Have attempted to delete & reissue but not allowing me to do this. 
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Viz19

     

    Thanks for your post. Apologies for the delayed response.

     

    In this matter, you would need to check if there is a payment applied to the incorrect invoice and you would need to delete that transaction. Our article Deleting a transaction has instructions on how to do this within AccountRight.

     


    Please let me know if you have any problems with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

Leneth_A's avatar
Leneth_A
Former Staff
2 years ago

Hi Viz19

 

Thanks for your post. Apologies for the delayed response.

 

In this matter, you would need to check if there is a payment applied to the incorrect invoice and you would need to delete that transaction. Our article Deleting a transaction has instructions on how to do this within AccountRight.

 


Please let me know if you have any problems with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,
Leneth

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