Forum Discussion

SOF's avatar
SOF
Contributing Cover User
2 years ago

How do I delete a payment that is incorrectly recorded to invoice

I have assigned a payment that is incorrect and wish to delete it.  I have checked my security tab and I DO NOT have the transactions can't be changed ticked.  Why is it not allowing me to edit and ...
  • SOF's avatar
    SOF
    2 years ago

    Hello Earl_HD 

    That solution DID NOT work for this transaction.  Very disappointing that all the information directs you to do this and it did not work.  I could find no other information online directing me to what I needed to do with this transaction.  I finally had one of MYOB support people do a remote session and they advised that solution to edit the payment would not work as the invoice was a closed invoice and the ONLY solutions was to reverse the entire invoice and enter it again.