Forum Discussion

anneragg

Experienced User

3 years ago

splitting a transaction in Bank register

I am using Accountright Standard 2022.2 and the "Split " function on the Bank Register page is no longer working.

Tracey_H
3 years ago
Hi anneragg

Just wanted to check in and see if you've been able to resolve this. As mentioned by Lisa ( LRBooks61 ) the Split button in the Bank Register window is a shortcut to open the Spend money window. In situations where a window doesn't appear to be opening the first thing I'd try is clicking on Window>>Tile or Cascade. In the majority of these cases the window is opening but is hidden.

The other thing to check is that the window hasn't been minimised.

If you're still having problems please let me know.

LRBooks61
Ultimate Cover User
3 years ago
I just went into my accountright and the bank register has the split button but basically opens up spend money

If the button isn't working on your AR I would suggest you just enter your transaction through spend money
Its a wok around and not a solution sorry but I hope it helps

Lisa
- anneragg
  Experienced User
  3 years ago
  Thanks for the input. Unfortunately I already tried that and it didnt bring up the "Spend Money" window either. I have another Company running in the program, and that one works ok. Its still a mystery
  - LRBooks61
    Ultimate Cover User
    3 years ago
    Completely weird indeed...............next week it may be back up and working
    Lisa
anneragg
Experienced User
3 years ago
anneragg wrote:
I am using Accountright Standard 2022.2 and the "Split " function on the Bank Register page is no longer working.
Also I find that I cannot bring up a transaction that is already in the bank register to edit it. Im only 2c out but it needs to change, I cannot delete it and I cannot edit it! AHHHH!!!!!
- LRBooks61
  Ultimate Cover User
  3 years ago
  Just check if it has been ticked in the reconcile screen - if it is untick and then you might be able to do your adjustment
  
  Lisa
  - anneragg
    Experienced User
    3 years ago
    No I had not reconciled it, but that gave me a idea to get the bank feed and from there I was able to get back to the Spend Money module and adjust the amount before reconciling. The original problem still exits but at least I have been able to sort that one problem