Forum Discussion
Hi CE456,
Thanks for your post and welcome to the Community Forum ! If you're still experiencing this can you please retrieve the AccountRight diagnostic log after you've attempted to export to excel and attach it as a .TXT file to this thread so I can investigate.
- 2 years ago
Yes, still having issues. See attached file
thanks
- Melisa_D2 years agoFormer Staff
Hi CE456,
Thanks for attaching the error log. I can see that you're experiencing an Microsoft.Office.Interop.Excel._Application error. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.
This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:
- Quick repair office. (any missing files should be added back)
- Check/Fix Registry Keys (this step can only be completed by an IT professional as this is an environmental issue with windows having missing or incorrect information). Reference link as an example for Outlook is :https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-...
Please do let us know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.