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stephb's avatar
stephb
Cover User
3 years ago

Unable to Export any Report to Excel

I cannot export any reports to Excel. I've been on the phone with MYOB for a combined 3 hours now.  Have been transfered 4 times and cut off once. One of the operators didn't even seem to know what...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi stephb

     

    Thank you for that. I can see that you're experiencing the error Microsoft.Office.Interop.Excel._Application.

     

    Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

     

    This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

    Please do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.