mod0410
2 years agoContributing Cover User
Bank feed matching issue when attempting to allocate deposit
Hi,
Running into an issue when attempting to match transactions from a bank feed deposit. The customer deposit relates to 6 invoices. We can view and tick off 5 invoices in the transaction list however 1 active invoice that was raised on 2.06.2022 (yes that long) is not visable and causing a balance issue.
When completing a separate invoice search this invoice appears as unpaid as does the relevant "Unpaid invoice report". We unlocked the financial year in Business settings hoping that would solve the allocation however not luck..
Just wondering if there would be a workaround you can suggest.
Thank you.