One invoice paid in two payments through the bank won't reconcile
Hi,
I paid the incorrect amount on an invoice so had to make an additional payment through my bank to correct the value and pay the supplier the right amount.
I am now trying to reconcile the two payments I made in the bank to the once invoice i loaded in to MYOB but MYOB won't allow me to do it.
Does anyone know how i reconcile these payments to the invoice?
Thanks
Hi JBHIlls,
Thank you for your response and for providing additional information about your situation.
I understand that your issue is still ongoing. From what I gather, if you're unable to directly match the bank feed to the bank transactions window due to the amount, you'll need to manually record these three payments and match them in the bank transactions window subsequently.
You can accomplish this by opening the invoice and creating each payment with the respective amounts and dates to align with the bank transactions window. Once done, you can return to the bank transaction window and match all three transactions to the bank feed transactions.
Please don't hesitate to reach out if you need further assistance with this process. We're here to support you.
Thanks,
Genreve