Forum Discussion

Gilpy's avatar
Gilpy
Experienced User
2 years ago

Reference number in banking

Hi,   When I am selecting off (Matching) remittances in my banking feed, the reference (invoice) number is too long and doesn't fit in the cell or field so I can see what the invoice number is. ...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Gilpy 

     

    Thanks for posting. 

     

    The characters that shows up under match transactions in bank transactions is 11 characters while the maximum characters in an invoice number is 13. What we recommend is to edit the invoice number to just 11 characters and omit at least 2 unnecessary zeros and the invoice number will show up in this page. Since the invoice number does go sequential we could edit your next invoice and the following invoice number after that will be sequential. 

     

    Do let us know how you get on and if you require further assistance.

     

    Cheers, 

    Genreve. 

Gilpy's avatar
Gilpy
Experienced User

Thanks for the reply,

 

It does that many characters automaticly, is there a way to delete the zeros and keep them deleted for future invoices?

LSolutions's avatar
LSolutions
Experienced Cover User
2 years ago

I agree with Gilpy, the system generates the invoice number, we don't want to have to be changing it everytime because the system has changed how it's displayed in the bank feed.

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