Pay Run recorded twice?
Hi, My PC MYOB crashed! So I went to the online version and recorded the Pay run, but after a few minutes, it said that it was not done, and I had re-recorded the same pay run. How is this even p...
Hello Niv,
You no longer need to process another pay run. Since the pay run has been reported to the ATO, all you have to do is reverse the one duplicated pay run only. Just check this link for more information. MYOB AccountRight crashes when you're trying to resume a pay run and you've changed any details in the payroll area. If that's the case, then all you need to do is start a new pay run. If not, you can clear your AccountRight cache and process the next pay run on MYOB AccountRight.
Best regards,
Doreen
