Payslip is undeliverable
One of our employee's payslips is all of a sudden undeliverable - they used to go through okay but now they bounce. The email address is correct - I have deleted and reentered it but still no good. I changed it to her work email address and it will work, but we need it to go to her pesonal email. I know the email is okay because I am sending an receiving emails from that email address. I have spoken to MYOB, Telstra and our IT department and no one has a fix for me. I saw an old post where an email was marked as spam by MYOB and once this was changed it fixed their problem. Can someone please check if this is the case for me? Thank you.
Sorry, email delivery was unsuccessful.
Subject: From XXXXXXX
Destination:
Sent: December 4th 2023
Message: Please contact us immediately if you are unable to detach or download your Pay Slip. Thank you.
Diagnostic-Code: rejected
Hi PayLady11,
Thank you for working with me via private message. We are glad that it is now resolved. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again and one of our moderators will attend to it.
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Leneth