Forum Discussion

Tania-'s avatar
Tania-
Experienced Cover User
2 years ago

"failure to load" when I try to run a P&L report with budget included - new budget only

HI

I have previously had no issues with this in the browser version, but with the new 2024 budget I am getting the above message.

Have tried refreshing and restarting ... any ideas?

Tania

  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Tania-, 

     

    Thanks for reaching out. 

     

    I'm sorry to hear about the P&L reports not loading. Generally, account reports not loading may be influenced by the financial year the file is on. May I know what financial year the report we are trying to run and what is your current financial year in the file? 

     

    We look forward to your response. If you have any other concerns or questions feel free to include them in your next reply. 

     

    Cheers, 

    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Tania-, 

     

    Thanks for reaching out. 

     

    I'm sorry to hear about the P&L reports not loading. Generally, account reports not loading may be influenced by the financial year the file is on. May I know what financial year the report we are trying to run and what is your current financial year in the file? 

     

    We look forward to your response. If you have any other concerns or questions feel free to include them in your next reply. 

     

    Cheers, 

    Genreve

    • Tania-'s avatar
      Tania-
      Experienced Cover User
      2 years ago

      Thanks for the response, I have deleted and started again.

      This time seems to be working,

       

      Tania

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        2 years ago

        Hi Tania-, 

         

        Thanks for the update. 

         

        I'm glad you found and fixed your issue. 

         

        Feel free to let us know if you require any assistance or if you have any other questions. We're happy to help. 

         

        Cheers, 

        Genreve

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