3 months ago
Invoicing refundable bonds
Hi, I want to create an invoice with 2 items - property income for renting out a space for events and a refundable bond which is returned after the end of the event if the space is left in a good co...
Hi oyarlett
I noticed you're having trouble getting the payment values right. Typically, the allocation in the payment is based on what's specified in the invoice. I suggest double-checking the invoice to ensure the amounts are correctly divided between the two line items.
If you're still facing issues after verifying this, you can use our virtual assistant, MOCA, on our website, or request support through myaccount.myob.com. MOCA can guide you, and if needed, you'll be transferred to our live chat team automatically.
Feel free to start a new thread if you have any other questions.
Thanks,
Genreve