Forum Discussion

Bru1's avatar
Bru1
2 years ago

ITEMS

Since the update, my items will not load onto my invoices.  I have tried calling MYOB and they were unable to help even though the query was escalated.  I cannot delete items to replace them nor use them.  What to do?  Anyone else had this problem?  Were you able to rectify it? 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Bru1, 

     

    Thanks for your post. Do you get any error messages when this happens ? If possible can you please provide a screenshot of how it appears so we can investigate. 

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Bru1, 

     

    Thanks for your post. Do you get any error messages when this happens ? If possible can you please provide a screenshot of how it appears so we can investigate. 

      • Bru1's avatar
        Bru1
        2 years ago

        I have uploaded screenshot.  I cannot upload these items, amend these items, delete these items nor replace them.  Can you please advise what to do. 

    • Bru1's avatar
      Bru1
      2 years ago

      Thank you so much.  I have had this problem for days but you have been able to fix it for me.  So relieved.  

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.