Forum Discussion

Yvette11's avatar
11 months ago

Missing Invoices

Hi,

 

I am missing quite a few invoices, some of these have been sent and paid while others had been created and saved but not yet sent. I am missing odd ones here and there then recently 4 in a row.

 

I have broadened my search parameters to include dates (years) prior & past the invoice creation date, the company to whom it concerned as well as the missing invoice number.

I have also searched on the Journal security audit report but these invoices are not mentioned.

 

I definitely saved these as I edited them several times and they were there. My invoice numbering even shows a gap of 4 numbers where they should be.

 

Thank you for your assistance.

  • Bubsee80's avatar
    Bubsee80
    Experienced User

    Hello, 

    im the same today only showing invoices from November and nothing going forward - has there been an update on this at all?

    • No, I haven't been able to find an answer and haven't received any replies. 

      • Bubsee80's avatar
        Bubsee80
        Experienced User

        I have looked again today and same problem for me