Undeliverable Invoices/Statements
Hi Over the past couple of days we have been getting multiple 'undeliverable' messages when trying to send invoices/statements. The diagnostic code just says rejected. The strange thing is when w...
Forum Discussion
Is somebody from MYOB able to reach out to me so I can check whether certain emails have been blacklisted on the MYOB system. Based on other posts I have read, this has sometimes been the case with these undeliverable 'rejected' emails.
Hi All
We hope everything is going well for you today. I just wanted to follow up on whether you still require assistance with your email being rejected. If yes, we have sent you a private message requesting the necessary details.
Please tell us how you go, and feel free to post again when you need more assistance.
Best regards,
Doreen
I tried again and it suddenly started working again. Presumably whatever was causing the problem (ie something with Mailchimp) has been rectified.
Hi Marcus
Yes, the same thing has happened to me. For days I was receiving multiple 'Undeliverable' messages to the same email address. But they have now started going through again to the email address in question.
Hi All
Thank you for updating us.
We're glad to know that emails are now going through. If you encounter the same issue in the future, please let us know so we can check it on our end.
Best regards,
Doreen
Hi Doreen
I have sent you a reply with the details via Private Message.
Thank you.
