Forum Discussion

Virtus's avatar
Virtus
2 years ago

Where can I see sent emails sent to customers from MYOB (Invoices/Reminders)

Hi there - I am new to all of this.  I have checked everywhere and looked through the help menu but cannot find where I can check to see if an invoice or if a reminder has been sent to a customer.  ...
  • Komal_S's avatar
    Komal_S
    2 years ago

    Hi Virtus 

     

    If you open the invoice again, the Activity history (at the bottom of the invoice) shows the invoice has been Emailed. This activity will also show when the email has been Viewed by the customer. Currently , invoice reminders cannot be tracked but they are sent daily between 4am - 6am.

Komal_S's avatar
Komal_S
MYOB Staff
2 years ago

Hi Virtus 

 

If you open the invoice again, the Activity history (at the bottom of the invoice) shows the invoice has been Emailed. This activity will also show when the email has been Viewed by the customer. Currently , invoice reminders cannot be tracked but they are sent daily between 4am - 6am.

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