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nduro's avatar
nduro
Experienced User
2 years ago

Analyse Sales [Item] Report - Sold ITEM displaying as negative item one week later ?

Hi   We sold a ITEM on THURSDAY 3/8/23 paid up front for $5683.00 + GST  / INV 0031172. All looks ok. There is also another item on this same invoice   BUT this same ITEM is now appearing on an S...
  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi nduro,

    Thank you for confirming. I've made some changes on the backend. Could you please log out and then log back in to see if the issue remains the same?


    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi nduro,

Thank you so much for this. I've successfully run the script over your file to fix this issue. I would recommend logging out first then log back in.

Please do let me know how you go on this.
Regards,
Earl

nduro's avatar
nduro
Experienced User
2 years ago

Hi Earl_HD 

 

Thanks will have a look and see.

 

Nathan

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi nduro,

    Thanks for reaching out. Please let us know if you have issues so that we can investigate further. 

    Regards,
    Earl

    • nduro's avatar
      nduro
      Experienced User
      2 years ago

      Hi Earl_HD 

       

      Appparently it didnt fix it as such.

       

      Is only appearing in AUGUST. And only if you are Analyse Sales [ITEM] for a individual day. 

       

      Does not appear in September or if you Analyse the whole month of August.

       

      Thanks

       

      Nathan

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 years ago

        Hi nduro,

        Thanks for confirming. To fix this issue, can you: 
                1. Deselect the show inactive Items option

                2. Select the select desired Items

                3.Select show inactive Items option

                4.Click OK

                5. Run the report

        Please do let me know hw you go on this.
        Regards,
        Earl

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