Forum Discussion
HI accounts2233
I just simply want to know how you go about this issue. Upon checking on this conversation your main concern is to compare the invoice sales and profitability of each item sold this year with the prior year, and you received the message "There is no information to display. Try changing the filter and then run report"
As an added information to this issue. This error message happens if you have files with 999 or more items. However, if you have fewer than 999 item, it appears to display a data file. It is, however, inconsistent.
The most typical cause of this problem is that the item is no longer tagged as "I sell". This can be determined by exporting and determining which ones have an income account.
I hope this helps.
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Cheers,
Cel
- accounts22332 years agoExperienced User
Try changing the filter and then run report -> Did not work
Happens if you have files with 999 or more item -> We have almost 3,000 items
The most typical cause of this problem is that the item is no longer tagged as "I sell". This can be determined by exporting and determining which ones have an income account.
There are items which are inactive (which we do not sell) - I would imagine the report would be printed omitting these item
I hope this helps. - >Sorry this does not help. Can you not escalate the matter and come up with a solution
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