Forum Discussion

Anna-UL's avatar
Anna-UL
Experienced User
4 months ago

Can't save/print invoices from previous financial years

Hello,   Since we updated to AccountRight 2024.6,  we are unable to save/print invoices from previous financial years, due to being in the lock periods.    We have multiple users for AccountRight...
Sonya_ASI's avatar
Sonya_ASI
Cover User
4 months ago

We are also having this problem. When you click on print/email it comes up with the pop-up, Information: Any changes you have made to this sale will be saved before it is printed. No changes have been made to invoices, so click OK, and it then says 'Error: You cannot edit sales dated in lock period. The lock period is specified in the security tab of the preferences window'.

I unlocked the lock period to test, and it still wouldn't let me print, came up Error: You are unable to edit this transaction.

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