MYOB freezing when when printing or saving an invoice to disc
I cannot print or save an invoice created in MYOB
Everytime i try it goes to the please wait screen and doesnt move on from there.
I eventually have to close the program using task manager
Hi LindaC11,
Thank you for your post. Can I please get you to troubleshoot/confirm the following:
- Is your file online or offline ?
- Can you please clear your AccountRight cache, once cleared can you attempt to print or save the invoice to disk. Does this work ?
- If your file is online can you please Check out the file and attempt to print/save the invoice to disk. Does this work ?
If this does not work after the above troubleshooting steps please attach a copy of your files Diagnostic log when it freezes again.
