RogerW-Kex
5 years agoContributing User
Card balance incorrect
I have 2 accounts showing a credit balance, yet no transations list (01-01-1900 to 31/12/9998).
Another account has a current invoice, but again the outstanding balance is different to the invoice listed.
How do i update the cards to show the correct balance?
Hi RogerW-Kex
Thanks for your post. So that I can look into this for you can you please send me the following information by private message:
- a screenshot of the Aged Receivables report dated 31/12/9999
- serial number, found in Setup>>Company Information
- Company file ID, found in Help>>About MYOB AccountRight
- primary contact name
- primary contact email
- business name