TracieB
4 years agoExperienced User
Custom forms - customised Item Invoice displays different graphic than what prints on invoice
Hi I recently renamed our forms so that I could change the order they were listed in. Some time ago I had changed the picture logo. Since doing this the form has reverted to an old graphic. ...
- 4 years ago
Hi TracieB
Don't think this is something that I have come across before. Although, the recommendation would be to clear the cache if you haven't already done so - see Clearing the AccountRight Cache for more information.
If you are still encountering that situation, try saving that form under a completely different name using the Save as option. Once saved try using that form under that different name for testing purposes to see if the same thing does still occur.