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TracieB's avatar
TracieB
Experienced User
4 years ago

Custom forms - customised Item Invoice displays different graphic than what prints on invoice

Hi      I recently renamed our forms so that I could change the order they were listed in.  Some time ago I had changed the picture logo.  Since doing this the form has reverted to an old graphic. ...
  • Steven_M's avatar
    4 years ago

    Hi TracieB 

     

    Don't think this is something that I have come across before. Although, the recommendation would be to clear the cache if you haven't already done so - see Clearing the AccountRight Cache for more information.

     

    If you are still encountering that situation, try saving that form under a completely different name using the Save as option. Once saved try using that form under that different name for testing purposes to see if the same thing does still occur.

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