Forum Discussion

Northern2020's avatar
2 years ago

customer refund

Hi, we received an overpayment from customer. So I did closed the invoice, and create a supplier account for that customer. I aslso processed credit invoice, and click the refund applied. however, th...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Northern2020 

    The Help Article you linked in your reply is only a guide for refunds that are not electronic.

    What we could do is follow through with this Help Article Paying customer refunds electronically. This is a step-by-step guide to paying the customer using an ABA file. 

     

    Cheers 

    Genreve