Hi Fatima2
So we can check if the emails are blacklisted on our end, can you please send us the impacted email addresses by Private Message.
I attempted to send another email after you whitelisted the email address, however it still bounced back.
Is there any other explanation for why this is happening?
Hi Fatima2
Emails can bounce if the recipient marks the email as spam once and to avoid this from happening again, the system blacklists those emails. However, we have whitelisted them this time. Please let me know if they again bounce back again.
Thank you.
Initially the email bounced back again.
I tried again after an hour and it went through.
It was just a matter of time.
