Forum Discussion

Fatima2's avatar
Fatima2
Experienced User
3 years ago

Email Undeliverable | Bouncing Back | Diagnostic Code Rejected

Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com".   Email says " Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected   This happened with a particular cl...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Fatima2 


    Emails can bounce if the recipient marks the email as spam once and to avoid this from happening again, the system blacklists those emails. However, we have whitelisted them this time. Please let me know if they again bounce back again.