Forum Discussion

PCYC1's avatar
PCYC1
2 years ago

Error: "Unable to connect to the online confirmation service"

Hello,   Could you please assist us solve our problem as stated on the subject heading. find the screenshot attached.   Regards,   Grace
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi PCYC1,

 

Thank you for the post and welcome to the Community Forum. I appreciate you reaching out to us and for providing a screenshot. My apologies if you are having an issue confirming your company file online and I'll be more than happy to assist you with this. To further help you, I'll be sending you a private message to get some information.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

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