Forum Discussion

GM3191's avatar
GM3191
Cover User
10 months ago

Exporting Reports to Excel not working

I am unable to export reports to excel all of a sudden.  Only option is pdf.  Anyone know how to fix this
GM3191's avatar
GM3191
Cover User

Issue fixed.  After new Microsoft update I was unable to export to excel.  By deleting MYOB and reinstalling it is all working again now

Earl_HD's avatar
Earl_HD
MYOB Moderator
31 days ago

Hi GM3191,

It’s great to hear that your issue has been resolved through troubleshooting. For DavidGewin's case, further backend troubleshooting may be required. I recommend reaching out to our support team and sending them the diagnostic log. You can contact our support team for more help through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com. 

Regards,
Earl

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